Question 1

What is your return policy?

Accepted Answer

We offer a 15-day, hassle-free return and exchange window from the date of delivery. Items must be unused and returned in their original packaging — reach out to our support team at hello@handsymarket.com to start a return or exchange.

Question 2

How do I track my order?

Accepted Answer

Once your order ships, you can track its status anytime from Order Details in My Orders in your account. If you checked out as a guest or need help, contact us at hello@handsymarket.com or +91 291 234 5678.

Question 3

What payment methods do you accept?

Accepted Answer

Available payment methods are shown at checkout and may vary depending on your order and location. If you have questions about a specific payment option, contact us at hello@handsymarket.com before placing your order.

Question 4

Do you offer international shipping?

Accepted Answer

Yes — we ship handcrafted wooden furniture and home decor to customers and bulk buyers in 30+ countries. For large or wholesale export orders, our B2B team can help with freight, customs documentation, and lead times.

Question 5

How can I contact your customer support?

Accepted Answer

You can reach our support team by email at hello@handsymarket.com or by phone/WhatsApp at +91 291 234 5678, Monday to Saturday, 9am–6pm IST. For wholesale or bulk enquiries, use our dedicated B2B contact form.

Question 6

Are the sizes true to measurements?

Accepted Answer

Yes. Every product page lists exact dimensions in the specifications section, since handcrafted wood pieces can have small natural variations. We recommend measuring your space before ordering, especially for larger furniture.

Question 7

Can I modify or cancel my order after it's been placed?

Accepted Answer

Contact our support team as soon as possible after placing your order at hello@handsymarket.com or +91 291 234 5678 — we'll do our best to accommodate changes or cancellations before your order is processed for shipping.

Question 8

Do you offer online ordering and shipping?

Accepted Answer

Yes — browse and order directly through our online shop, for both individual pieces and bulk/wholesale quantities. Orders are dispatched within 2-3 business days and typically arrive within 5-7 business days domestically, depending on your location.

Frequently Asked Questions

Furniture Gallery

Frequently Asked Questions

Furniture Gallery

FAQ

Frequently Asked Questions

What is your return policy?

How do I track my order?

What payment methods do you accept?

Do you offer international shipping?

How can I contact your customer support?

Are the sizes true to measurements?

Can I modify or cancel my order after it's been placed?

Do you offer online ordering and shipping?

Furniture Gallery

FAQ

Frequently Asked Questions

What is your return policy?

How do I track my order?

What payment methods do you accept?

Do you offer international shipping?

How can I contact your customer support?

Are the sizes true to measurements?

Can I modify or cancel my order after it's been placed?

Do you offer online ordering and shipping?

Furniture Gallery